Clicky

Refund Policy

Shop Policies

Last updated on August 31, 2022

Shipping

See item details for estimated arrival times.
Estimated delivery dates and shipping costs are availabe at checkout after entering your shipping address.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Digital Downloads

Instant downloads
Your files will be available to download once payment is confirmed.
You will receive an order confirmation email with a link to download your item.

Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
ASTROFIX, LLC keeps your payment information secure. ASTROFIX, LLC never receive your credit card information.

RETURNS & EXCHANGES

I GLADLY ACCEPT RETURNS AND EXCHANGES
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery

I DON’T ACCEPT CANCELLATIONS
But please contact me if you have any problems with your order.

THE FOLLOWING ITEMS CAN’T BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy Policy
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.